Terms of Service
1. Agreement to These Terms
These Terms of Service ("Terms") are an agreement between you and PrimeFoundry Games ("we", "us", "our"). They apply to:
- the website at https://duskwarden.primefoundrygames.com (the "Site"); and
- the online services of the Duskwarden game — your game account, multiplayer sessions, the session browser, and in-game chat (the "Online Services").
The game software itself is licensed to you under the Duskwarden End User License Agreement ("EULA"), and our handling of personal data is described in the Privacy Policy. Together with these Terms, they form the whole agreement between us. By using the Site or the Online Services you accept these Terms; if you do not, please do not use them.
2. Purchases, Steam, and Refunds
Duskwarden is sold and delivered only through Steam, operated by Valve Corporation. Prices, payments, taxes, refunds, and your Steam account are handled by Valve under the Steam Subscriber Agreement and the Steam Refund Policy. We never receive your payment details. Nothing in these Terms limits any refund or withdrawal right you have under consumer law.
3. Early Access
Duskwarden is offered in Early Access: it is unfinished and will keep changing. Content, balance, features, and systems may be added, changed, or removed; you may meet bugs, crashes, or performance problems; and some updates may require starting a new world or make older saves incompatible. We will try to warn players in advance whenever an update affects saves. Material on the Site may show work in progress that differs from the released Game.
4. Eligibility and Your Account
You need a Steam account to play, and you must be at least 13 years old (or the minimum age required in your country) to use the Online Services. If you are under the age of majority where you live, a parent or legal guardian must review and accept these Terms for you.
The Game creates a game account for you on PlayFab, linked to your Steam account, the first time it connects. You are responsible for activity on your Steam account. You may choose to play offline instead, in which case the Online Services are not used during that launch.
5. Rules of Conduct
Duskwarden is a co-operative game. When using the Online Services or the Site, you agree not to:
- use cheats, trainers, bots, macros that play for you, memory editors, packet manipulation, or any unauthorised software that changes or automates gameplay or gives an unfair advantage;
- exploit bugs to harm other players' worlds, characters, or experience — please report them to us instead;
- harass, threaten, bully, impersonate, or discriminate against anyone, including through chat messages, world or session names, or character names;
- post content that is illegal, hateful, sexually explicit, or that infringes someone else's rights, or share another person's private information;
- spam, advertise, scam, or attempt to obtain other players' account details;
- attack, overload, reverse engineer, or try to gain unauthorised access to the Online Services, our PlayFab backend, other players' computers, or the Site;
- sell, trade, or transfer game accounts, worlds, or in-game items for real money; or
- break any law, or help or encourage anyone else to do any of the above.
The host of a world is responsible for whom they invite and for the name and password of their session. Public session listings are visible to every Duskwarden player.
6. Your Content
You keep any rights you have in what you create in the Game — for example chat messages and the names you give to worlds and characters ("Your Content"). You give us a worldwide, free, non-exclusive licence to host, transmit, and display Your Content as needed to run the Online Services (for instance, to show your world's name in the session browser). You are responsible for Your Content and confirm that you have the right to share it.
7. Enforcement
If you break these Terms or the EULA, we may — depending on how serious the breach is — warn you, remove Your Content, or suspend or permanently ban your game account from the Online Services. Where possible and lawful, we will tell you why. If you think we made a mistake, write to contact@primefoundrygames.com with your Steam profile link and we will review the decision. A ban from the Online Services does not remove the Game from your Steam library.
8. Videos, Streams, and Fan Content
You are welcome to stream Duskwarden and to publish videos, screenshots, and fan art of it — including on monetised channels through platform programmes such as YouTube or Twitch partnerships, ad revenue, and donations. Please do not present your content as official, use our logo as your own branding, sell our assets, or distribute unreleased material (for example from a leaked build). We may ask you to remove content that breaks these rules.
9. Our Intellectual Property
The Game, the Site, and everything in them — including the Duskwarden name and logo, characters, story, artwork, music, sound, and code — belong to PrimeFoundry Games or its licensors and are protected by copyright, trademark, and other laws. Except as allowed in Section 8 or by the EULA, you may not copy, distribute, modify, or create derivative works from them without our written permission.
10. Feedback
If you send us ideas, suggestions, or bug reports, you agree we may use them to improve the Game without owing you anything. We will never publish your personal details because of your feedback.
11. Availability and Changes to the Services
We work to keep the Online Services and the Site available, but they may be interrupted for maintenance, outages at Steam or PlayFab, or reasons outside our control. We may change, suspend, or end any Online Service. If we ever plan to permanently shut down an Online Service the Game depends on, we will announce it at least 30 days in advance; the Game is designed so that you can keep playing offline and in sessions hosted by players.
12. Third-Party Services
The Game relies on Steam (Valve) and PlayFab (Microsoft), and the Site links to Steam, Instagram, and TikTok. Those services are run by other companies under their own terms and policies, and we are not responsible for them.
13. Disclaimer
To the extent permitted by law, the Site and the Online Services are provided "as is" and "as available", without warranties of any kind, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement. This does not affect warranties or guarantees that cannot be excluded under the law of your country, including Brazil's Consumer Defense Code (Código de Defesa do Consumidor) and EU consumer law.
14. Limitation of Liability
To the extent permitted by law, PrimeFoundry Games is not liable for indirect, incidental, special, consequential, or punitive damages, or for loss of data, saves, profits, or goodwill, arising from the Site or the Online Services. Our total liability for any claim relating to them is limited to the amount you paid for the Game. Nothing in these Terms limits liability for death or personal injury caused by negligence, for fraud, for wilful misconduct, or any other liability that cannot be limited by law.
15. Indemnity
To the extent permitted by law, you agree to compensate PrimeFoundry Games for claims, losses, and reasonable legal costs brought by third parties because you broke these Terms or misused the Online Services. This does not apply to consumers where local law prohibits it.
16. Changes to These Terms
We may update these Terms as the Game develops. The date at the top shows the latest version. For material changes we will give notice on this page and through our Steam news or social channels before they take effect. If you keep using the Online Services after a change takes effect, the new Terms apply; if you do not agree, you can stop using them.
17. Governing Law and Disputes
These Terms are governed by the laws of Brazil, without regard to conflict-of-law rules. Please contact us first — most problems can be solved by email. If you are a consumer, you may bring a claim in the courts of your place of residence, and you keep the protection of the mandatory consumer laws of your country of residence. Otherwise, the courts of Brazil have jurisdiction.
18. General
If any part of these Terms is found unenforceable, the rest stays in effect. Our not enforcing a right is not a waiver of it. You may not transfer your rights under these Terms; we may transfer ours to a successor that continues the Game. If these Terms are translated, the English version prevails to the extent permitted by law.
19. Contact
PrimeFoundry Games — contact@primefoundrygames.com